If you’ve ever launched a small company, you’re probably aware of how difficult it can be to fund your operations. As a result, company owners are always looking for methods to minimise expenses without sacrificing the quality of their goods or services. One area where you can drastically lower the costs of operation is communication.
Getting your messages to the right people on the right platforms is no longer as costly as it previously was.
The number of individuals using the internet has expanded to billions throughout the globe, which is more than enough to link your small company to your target market.
New and current technology will continue to affect how organisations interact internally and with the outside world, as this trend indicates.
Here are the greatest techniques to cut your small business’s communication costs:
1) Internet Protocol (IP) Telephony
Internet Protocol Telephony, often known as IP Telephony, is a communications technology that utilises the internet to capture and transfer speech and video.
In simplest words, it entails making phone calls and sending faxes to anybody in the world using the internet.
It’s the same sort of application that made Skype famous in 2003.
To exchange call media, this type of software employs internet protocols.
It has resulted in VoIP (Voice over Internet Protocol) and FoIP (Fax over Internet Protocol).
Small companies benefit from these services since they are generally affordable to run, as long as they have high-speed internet access.
It may be used for online fax, voice messaging, and call forwarding.
Many IP telephony software packages have integrated and synchronised mobile applications, eliminating the requirement for a PC to perform basic communication tasks. They come in various bundles, allowing organisations to choose the services they want to utilise and pay for.
Companies had to rely on analogue landlines and telephones to make calls in the past.
On the other hand, landlines are becoming obsolete in this digital era. This may make it difficult to communicate with others who don’t have one or block you off from the rest of the world.
2) Teleconferencing over the internet
Many firms have adapted to have their meetings online as teleconferencing technology has developed over the last decade.
Working teams may now interact more easily without meeting in person, thanks to video conferencing and cloud calling.
Investing in video and telephone conferencing will save your small business money on travel, company cars, transportation, and lodging.
Participants may instead have an online live chat or virtual meeting.
This will also save you money on conference venue rentals and food for business visitors.
Subscriptions are available for several of the most popular video conferencing programmes monthly or yearly.
A monthly fee of USD$12 to USD$20 for a business account with all features and services is typical.
This is less expensive than leasing a company car, paying for gas, or covering travel expenses for your employees.
3) Use of social media
Social media is the most popular means of communication for businesses today.
These are the tools that allow you to market your company.
Because social media programmes are free to use and have many daily users, this has been a game-changer.
Small enterprises no longer have to compete with established corporate giants to reach the same number of people.
Traditional print and billboard advertising costs thousands of dollars per ad and is paid daily.
On the other hand, advertising on social media might be charged weekly or monthly.
There’s also the advantage of each post remaining online, so you don’t have to pay each day since it’s already there.
If you intend to outsource your social media management to a digital marketing firm, you’ll be relieved to learn that there are several affordable options available. You have the option of paying solely for the services that your company will utilise. Another alternative is to choose a do-it-yourself method, in which you may master the digital marketing skills required for your organisation and reduce the cost of communication even more.
4) Eliminating Paper
Paper consumption should be at an all-time low in an increasingly digital and ecologically concerned society.
However, this does not mean that your business should be fully paperless and digital.
Simply put, it means reducing the quantity of paper utilised in your company.
It includes having fewer letterheads and company-branded notepads.
Using less paper reduces communication costs in a cascade effect.
When you purchase less paper, you don’t have to buy as much storage. As a result, you’ll spend less money on ink and printing, as well as stationery.
There are still methods to communicate with your company’s distinctive brand logo and image.
This might take the shape of email newsletters distributed to employees or customers at the end of each week or month.
5) Messaging through text
Because practically everyone on the earth has at least one smartphone, mobile has become one of the pillars of communication in the twenty-first century. This might be a valuable tool for your company to reduce communication expenses by employing SMS. SMS has the advantage of working with receivers who have a basic phone, one that does not have internet access.
A short messaging service, or SMS, transmits text messages to a recipient’s phone without requiring access to the internet.
This is ideal for small companies with a specific or specialised market that regularly send reminders and promotions.
A smartphone can communicate multimedia, voice messages, and documents immediately. Furthermore, the majority of mobile apps are available for free download. They allow you to interact directly with clients, customers, suppliers, workers, and other organisations. Many business messaging applications include a function that allows you to create group conversations, which will help you manage your team and clients on the same platform.
As previously said, concentrating on technology is the key to reducing the amount of money spent on communication.
Once your company has invested in high-speed internet, communication tools might become less costly.
On the other hand, if your focus is exclusively on operating your firm, professionals and software are available to assist you.
Paying for monthly subscriptions that enable your organisation to communicate more effectively will be less costly in the long term than utilising conventional means.
It may become nearly free to use if you take it a step further and commit yourself to learn how the technology works.
By incorporating software price plans into your budget, you can guarantee that your communication expenses are reduced and your investment is worthwhile.